1. Role purpose
The Senior Configuration Management Lead is the senior hands-on technical lead for the operation and assurance of LSEG's enterprise CMDB. The role converts configuration management standards and data-model requirements into reliable operational capability, ensuring that configuration data is complete, correct, current, controlled and usable across on-premises, cloud and hybrid technology estates.
The role leads CMDB engineering, source onboarding, reconciliation, data-quality automation and control execution. It works across ServiceNow, authoritative technology sources and the enterprise data platform to create trusted, reusable configuration data products, while applying AI and automation with explicit human validation, security controls and auditable evidence.

Core outcome: move SCM from manual detection and remediation toward source-driven, measurable and increasingly automated control operation, without weakening human accountability or production safeguards.

2. Strategic context
• LSEG is moving toward trusted,



governed and interoperable data foundations that support analytics, AI, automation and reusable data products.

• The SCM operating model therefore requires more than traditional CMDB administration. It requires engineering discipline across ingestion, identification, reconciliation, quality controls, exception management, evidence and data consumption.

• This role is responsible for the operate-and-assure layer for configuration data. Architecture and standards define how data should be structured; the Senior Configuration Management Lead engineers, runs and improves the mechanisms that make the data dependable in practice.

• AI is used as a force multiplier for analysis, documentation, anomaly detection, evidence preparation and remediation prioritisation. Material decisions and production changes remain subject to human review and established approval controls.

3. Key accountabilities
CMDB engineering and configuration management
Act

📌 Lead CMDB (Bengaluru)
🏢 LSEG
📍 Bengaluru