This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Collections (Executive and Senior Executive) based in India.

This role is responsible for managing customer collections and supporting healthy cash flow across the accounts receivable cycle. You will proactively engage customers to recover overdue payments, reduce Days Sales Outstanding, and maintain accurate receivables. The position combines customer communication, billing dispute resolution, account reconciliation, and credit risk awareness. You will collaborate closely with finance and internal teams to resolve payment issues and improve collection outcomes. The role operates in a fast-paced, high-growth environment where adaptability and initiative are highly valued. With exposure to international operations and Australia-shift working hours, this is an opportunity to build robust expertise in OTC and collections processes.

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Accountabilities:

• Proactively contact customers through email, phone, and customer portals to follow up on overdue invoices,



communicate payment expectations, and drive timely cash inflows.

• Review accounts receivable aging reports, prioritize collection activities based on outstanding balances and aging buckets, and issue systematic reminders and escalation notices.

• Investigate and resolve billing disputes, discrepancies, unapplied cash, and other issues that may delay payment by coordinating with customers and relevant internal teams.

• Record customer promises to pay, monitor commitments, and conduct timely follow-ups to ensure agreed payments are received.

• Reconcile customer accounts to maintain accurate outstanding balances and provide relevant inputs to finance teams for cash flow forecasting.

• Monitor customer payment behavior, identify deteriorating or high-risk accounts, and escalate non-responsive or financially concerning accounts for appropriate credit review and senior management a

📌 Collections (Executive and Senior Executive) (India)
🏢 Jobgether
📍 India