Job Title: Academic Counselor
Job Industry: Recruitment/ Staffing
Location: Salt Lake, Sector 5, Kolkata
Job Summary
2COMS Consulting Pvt. Ltd. is hiring Academic Counselors for our team in Salt Lake, Kolkata. We are looking for enthusiastic and target-oriented candidates who are confident in communicating with students/candidates and are interested in tele calling, counseling, inside sales, and lead conversion.Freshers are welcome to apply. Candidates with 6 months or more experience in outbound telecalling, inside sales, customer support, education counseling, or sales will be preferred.
Key Responsibilities
• Handle inbound and outbound calls with prospective students/candidates.
• Understand candidate requirements and provide relevant information about courses and programs.
• Counsel candidates regarding suitable educational programs and career opportunities.
• Follow up with leads through calls, WhatsApp, and other communication channels.
• Convert qualified leads into enrollments/admissions.
• Achieve monthly calling, follow-up, and conversion targets.
• Maintain accurate candidate and lead information in the CRM.
• Coordinate with the internal team for enrollment and onboarding.
• Build and maintain skilled relationships with students/candidates throughout the admission process.
• Ensure timely follow-up and effective lead management.
Requirements
• Freshers or Candidates with 6 months experience in outbound tele calling will be preferred.
• Experience in target-based calling, sales, or inside sales is an advantage.
• Excellent verbal communication and interpersonal skills.
• Confident in speaking with students and parents over the phone.
• Comfortable working with follow-ups and conversion targets.
• Positive attitude, willingness to learn, and ability to work in a target-driven environment.
• Candidates from Tele calling, Inside Sales, Education Counseling, Customer Support, BPO, or Sales backgrounds can apply.
Benefits
What We O
📌 Academic Counselor (Kolkata)
🏢 2COMs
📍 Kolkata