05 Oct
|
American Express
|
Gurugram
05 Oct
American Express
Gurugram
The Analyst – Training Administration, Reporting & AI Enablement will support the effective administration, reporting, governance, and continuous improvement of training and learning operations. The role will combine strong operational discipline with data analytics, automation, AI, and technical capabilities to improve the efficiency and effectiveness of training administration.
The successful candidate will be responsible for maintaining accurate training records, producing meaningful reports and insights, coordinating administrative activities, supporting stakeholders, and identifying opportunities to simplify and automate manual processes using AI and digital tools.
Responsibilities
Training Administration & Coordination
• Support training logistics, communications, scheduling, invitations, participant queries, and follow-up activities.
• Support Learning Management System (LMS) administration and data maintenance, where applicable.
• Own the maintenance of the GFCC Training Team repository.
• Provide administrative support for training-related projects, meetings, reviews,
and governance routines.
Reporting, Analytics & Insights
• Prepare and maintain recurring and ad-hoc training reports, dashboards, scorecards, and management information.
• Analyze training data to identify trends, completion gaps, operational issues, and opportunities for improvement.
• Perform data validation and reconciliation to maintain a high level of reporting accuracy and data integrity.
• Consolidate information from multiple data sources and convert raw data into transparent, actionable insights.
• Develop effective visualizations and management-ready reporting using tools such as Microsoft Excel and Power BI.
• Monitor key training metrics and KPIs, including participation, completion, attendance, assessment results, capacity/utilization, and other relevant measures.
• Support leadership and stakeholder reviews by preparing reporting packs, summaries, presentations, and supporting analy
📌 Analyst-Compliance-Training Administration, Reporting (Gurugram)
🏢 American Express
📍 Gurugram