The Service Operations Specialist technically manages and operates components of IT and telecommunications services provided to end users of Nokia customers, within service levels agreed with those customers.Having sound knowledge of security assessments and risk indexing and various global cyber security standards and frameworks ISO 27XXX, GDPR, NIS2 , NIST, HIPAA, TSA, SOC2, ITU-T, 3GPP , CSA - CCM, ITIL etc.
Certifications - ISO 270001 LA/LI, CISA , ITIL V3/4
Responsibilities
• Conduct comprehensive security risk assessments for telecom network infrastructure: This includes identifying potential threats, vulnerabilities, and attack vectors, analyzing their impact on network operations and services, and evaluating the effectiveness of existing security controls.
• Develop and maintain security risk registers: Track identified risks, mitigation plans, and remediation progress for the telecom network.
• Collaborate with network engineers, security architects, and other stakeholders:
Understand their security requirements and develop tailored risk mitigation strategies for the telecom network.
• Develop and implement security policies, standards, and procedures: Ensure compliance with industry best practices, regulatory requirements, and Nokia's internal security guidelines for the telecom network.
• Conduct security audits and reviews: Assess the effectiveness of existing security controls and identify areas for improvement within the telecom network.
• Stay abreast of emerging security threats and vulnerabilities: Focus on threats and vulnerabilities specific to the telecom industry and recommend appropriate countermeasures for the network.
• Participate in incident response activities: Provide technical expertise and guidance related to security incidents affecting the telecom network.
• Develop and deliver security awareness training programs: Tailor training programs to the specific needs of personnel involved in managing and operating the telecom networ
📌 Cyber Security Advisor/SRI Lead (India)
🏢 NOKIA
📍 India