Job Description

Job Title: Lead Consultant – Software Implementation

As a Lead Consultant, you will lead the successful implementation of software solutions for clients across multiple geographies. You will combine strong SQL and software implementation expertise with consulting, stakeholder management, and customer-facing skills to deliver projects from discovery through go-live and post-production support.
This role is ideal for a detail-oriented, client-focused professional who can understand business requirements, configure and deploy product solutions, conduct testing and training, and ensure a high level of customer satisfaction. You will collaborate closely with customers and internal teams, including Product Development, Support, Pre-Sales, Sales, and Technology.

Key Responsibilities

• Lead end-to-end software implementation projects from kickoff through go-live, hypercare, and transition to the support team.
• Conduct business requirements workshops to understand customer needs, assess product fitment, and recommend appropriate solutions.
• Design, configure, develop, test,



and deploy software package solutions based on client requirements.
• Use SQL for data analysis, configuration, troubleshooting, validation, and implementation support.
• Collaborate with customers to define and execute User Acceptance Testing (UAT) and resolve identified issues.
• Support production-readiness planning, go-live activities, and post-production support for escalated issues.
• Deliver customer training on product functionality, configuration, and effective system usage.
• Build and maintain robust client relationships and manage key stakeholders throughout the project lifecycle.
• Create and maintain project documentation, including requirements, solution designs, test plans, training materials, and handover documents.
• Deliver projects within agreed scope, budget, timelines, and quality expectations.
• Apply quality assurance processes, including unit testing, regress

📌 Lead Consultant (Bengaluru)
🏢 Thomson Reuters
📍 Bengaluru