Key Responsibilities

A. Agent Design & Development

• Design and build AI agents that plan and execute multi-step tasks using tool calling, structured outputs,

and state management.

• Build multi-agent systems — orchestrator/worker, planner/executor, and review patterns — and decide

when a single agent is the better choice.

• Translate business processes from BA and solution documents into agent workflows with clear goals,

steps, decision points, and exit conditions.

• Design agent memory and context: conversation state, long-running task state, and retrieval of relevant

knowledge at each step.

B. Tools, Integrations & MCP

• Build and maintain the tools agents use — API connectors, database queries, document actions, and

browser or desktop automation where no API exists.

• Develop Model Context Protocol (MCP) servers that expose client systems to agents in a secure, reusable

way.

• Integrate agents with enterprise platforms such as Salesforce, ServiceNow, SAP, Microsoft 365, Google

Workspace, and telephony systems.

• Write explicit tool descriptions,



input schemas, and error messages so agents use tools correctly and recover

when a call fails.

C. Reliability, Safety & Evaluation

• Build evaluation suites for agent behaviour: task success rate, tool-selection accuracy, step count, cost per

task, and failure analysis on real traces.

• Design human-in-the-loop checkpoints for high-impact actions — approvals, escalations, and handoff to

human agents.

• Enforce guardrails: least-privilege tool access, prompt injection defences, action limits, timeouts, and safe

fallbacks.

• Instrument full traceability — log every model call, tool call, and decision so any agent run can be replayed

and audited.

• Control cost and latency through model routing, caching, context management, and limits on runaway

loops.

D. Deployment & Collaboration

• Deploy agents as reliable services — containerised, observable, with queueing and retry handling for longrunning t

📌 Agentic AI Engineer (Bengaluru)
🏢 Flatworld Solutions
📍 Bengaluru