We are looking for a Collections Specialist to join our Collections team in Chennai. This is an amazing opportunity to work on multiple products with the business. We have a excellent skill set in Collections and we would love to speak with you if you have skills in Accounts receivables, Credit control, Collections.
About You – experience, education, skills, and accomplishments
• Minimum 2 years of relevant work experience with good knowledge of Accounts receivables, collections, Reconciliation of customer’s accounts (debits, credits etc.)
• Bachelors degree in Finance (B.COM, BBA, MBA preferred)
• E Billing portals, Oracle NETSUITE knowledge would be an added advantage.
• Works with billing/sales team/various stakeholders to resolve client's disputes and concerns.
It would be great if you also had.
• Strong Negotiation and problem-solving abilities.
• Ability to work independently, prioritize tasks and meet deadlines.
What will you be doing in this role?
• Works with a minimum of direction on collection of overdue debt utilizing telephone calls, e-mails, and mail.
• Provide appropriate support/copy documentation, as requested by clients, or required to support claim for payment.
• Research client queries and provide appropriate responses in a timely manner.
• Account reconciliation to align with client accounts - some research into payments will be required.
• Interact with both internal and external colleagues/customers to facilitate resolution of any issues raised and negotiate to bring payment into line with terms.
• Maintains accurate individual measurement and performance statistics.
• Produce reports relating to debt analysis as required.
• Should have the ability to handle a portfolio of at least 400 clients.
About the Team
The team consist of 11 people from India region working for US region clients.
We have a wealth of knowledge within the team which have been with the company from 1 year to 6 years.
Hours of Work
9 hours shift basical
📌 Collections Specialist (Chennai)
🏢 Clarivate
📍 Chennai
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