1. Accounts Receivable Management
• Own the end-to-end AR process, including invoicing, accounting, collections, reconciliation and closure.
• Maintain accurate customer/platform-wise receivable ledgers.
• Monitor receivables across Ola, Uber, Rapido and other business/customer channels.
• Ensure timely accounting of collections and adjustment against outstanding invoices.
• Track and resolve unapplied receipts and unidentified collections.
2. Platform Reconciliation
• Perform regular reconciliation of platform statements with internal accounting records.
• Reconcile collections, commissions, deductions, incentives, refunds, TDS/TCS and other adjustments.
• Identify revenue leakages, short collections, duplicate deductions and other discrepancies.
• Coordinate with Operations and platform representatives for resolution of reconciliation issues.
3. Collections & Ageing
• Prepare and monitor customer/platform-wise ageing reports.
• Follow up with internal and external stakeholders for overdue receivables.
• Drive timely collection and reduction of outstanding receivables.
• Escalate long-pending and high-value receivables to management.
• Establish collection trackers and ensure closure of agreed action points.
4. Driver / Partner Receivables
• Monitor receivables relating to driver partners, including:
• Security deposits
• Joining fees
• Recoveries
• Outstanding balances
• Penalties and other deductions
• Ensure proper accounting and reconciliation of driver-related receivables.
• Coordinate with Operations for recovery of outstanding amounts from driver partners.
5. Reconciliation & Accounting
• Perform bank-to-ledger and ledger-to-platform reconciliations.
• Ensure timely booking and adjustment of receipts.
• Review credit notes, debit notes, refunds and other AR adjustments.
• Maintain supporting documentation for all material receivable balances.
• Assist in month-end AR closing and reporting.