Information Systems Support (Mumbai)

Information Systems Support (Mumbai)

05 Oct
|
Decentralized Masters
|
Mumbai

05 Oct

Decentralized Masters

Mumbai

Who We Are
Catalyst Capital is a profitable, bootstrapped holding company building a diversified financial services group - education, publishing, software, wealth and tax planning tools, investment products and proprietary trading technology - funded entirely from its own operating cash. We have never taken outside capital.

The cash engine is Decentralized Masters, a DeFi education business that went from zero to 160+ people, 4,500+ paying members and roughly $48.6M of FY26 revenue at ~25% earnings before tax in four years. That engine funds everything else on this page.
Purpose
Information Systems Support assists the Security & Infrastructure Lead with the managed-device program, access controls, and support tickets for the Catalyst Capital group. The seat is the first response when a staff member needs a device fixed, an access credential handled, or a ticket worked before it becomes a larger incident.

This is a hands-on support role. It does not run the security and infrastructure function, and it does not manage other people. The seat serves the whole group, above any single brand.




Reporting
• Reports to the Security & Infrastructure Lead.
• No direct reports.
• Keeps the Security & Infrastructure Lead informed when a ticket, a device, or an access change needs their decision.
• Routes tier 3 tickets to the teammate who should own them. Does not keep those tickets in order to finish them alone.

Authority
Decide alone

• How to work a tier 1 or tier 2 ticket through to a fix or a transparent next step, inside the standard the Security & Infrastructure Lead has already set.
• The notes that record what changed, so the next person can see it.
• Everyday device questions and setup steps that the managed-device program already covers.

Do not decide

• Access policy. Grant, change, or remove access only the way the Security & Infrastructure Lead has defined. Do not invent a new standard for a request.
• Whether this function's program or priorities change. That sits wi

📌 Information Systems Support (Mumbai)
🏢 Decentralized Masters
📍 Mumbai

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