How will you make an impact in this role?
The Finance Automation COE team within the Finance Technology Data & Transformation (FTD&T;) group is responsible for strengthening business engagement framework, identifying and delivering results on critical projects and initiatives leveraging process automation and the use of advanced technologies.
We are looking for a motivated colleague who is team-oriented and passionate about transforming processes using automation tools & capabilities. The individual is expected to play a critical role of partnering with Controllership and broader Finance leadership teams for regulatory & treasury processes supporting Fast Forward initiatives. The position is expected to develop automated reports and analytical capabilities by leveraging tools like Tableau & Power Products, including process analysis, and partner with technical teams to deploy solutions for various finance processes. A strong focus on process optimization and driving results is required.
Responsibilities
• Lead end-to-end product delivery across the lifecycle—ideation, strategy, design,
development, testing, deployment, and post-production support for enterprise-scale AI/GenAI solutions.
• Collaborate with business stakeholders to identify opportunities for AI/ML and GenAI adoption, translating business problems into scalable, data-driven technical solutions.
• Drive requirements gathering and analysis, creating clear user stories, acceptance criteria, and functional/technical documentation.
• Partner with engineers, and architects to design and integrate AI/ML models and GenAI capabilities (e.g., LLM-based solutions, prompt engineering) into business workflows.
• Identify and implement intelligent automation and process optimization initiatives using AI, ML, Business Process Management, and analytics tools to improve operational efficiency and customer experience.
• Participate & Support in Agile ceremonies (Scrum/Kanban) and ensure smooth delivery using tools like
📌 Manager-Financial Systems (Gurugram)
🏢 American Express
📍 Gurugram
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