As a Senior Lead Site Reliability Engineer at JPMorgan Chase within the Reliability Engineering & Problem Management team, you will serve as the technical authority for post-incident investigations and operational resilience. You will lead deep technical reviews, validate causal analysis, and ensure corrective actions address systemic causes. You will partner with cross-functional teams to drive measurable improvements in reliability, resilience, and operational excellence. You will help ensure incidents translate into lasting engineering improvements and reduction of repeat failures.
Job responsibilities
• Serve as the technical authority for Problem Management-led Root Cause Analysis reviews across major incidents and service-impacting events
• Lead deep-dive RCA challenge sessions, validating technical findings and causal chains through evidence-based analysis. Assess the quality and accuracy of root cause investigations, ensuring conclusions are technically sound and defensible. Challenge assumptions, unsupported conclusions, symptom-based findings,



and ineffective corrective actions. Drive a culture of accountability focused on systemic learning and long-term reliability improvements
• Evaluate detection gaps, monitoring effectiveness, observability shortcomings, automation opportunities, resilience weaknesses, process breakdowns, and human factors. Validate that corrective actions address the true root cause and reduce recurrence likelihood and impact. Review corrective actions for closure and effectiveness, ensuring intended reliability and operational outcomes. Provide technical challenge and independent review of vendor, third-party, and internal investigation reports
• Use enterprise-authorized AI capabilities to accelerate reliability design and operational decisioning, validating outputs and handling operational data according to sensitivity and security requirements
• Lead reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain p

📌 Sr Lead SRE (Hyderabad)
🏢 JPMorgan Chase
📍 Hyderabad