Customer Relationship & Lead Management Executive

Brand:Jewel Saga
Location:Jaipur
Experience:1–3 Years
Salary:₹25,000–₹35,000/month
Job Type: Full-Time

Role

We are looking for a confident and well-spoken Customer Relationship & Lead Management Executive to handle incoming jewellery enquiries and maintain communication with potential customers.

Responsibilities

* Handle incoming leads through WhatsApp and phone calls
* Understand customer requirements, preferences and budget.
* Share relevant jewellery designs, product details and pricing.
* Regularly follow up with interested customers.
* Maintain lead and customer records.
* Handle basic customer queries professionally.
* Coordinate with the internal team for product-related information.
* Ensure timely responses and a smooth customer experience.

Requirements

* 1–3 years of experience in customer handling, lead management, jewellery, luxury retail or a similar role.
* Excellent communication and interpersonal skills.
* Confident, skilled and customer-friendly personality.
* Good WhatsApp and basic computer skills.
* Jewellery/luxury industry experience will be an advantage.

📌 Relationship & Lead Management Executive (Jaipur)
🏢 Jewel Saga - India
📍 Jaipur