TITLE: Software Engineer (CDM – Customer Data Mart)
DEPARTMENT: Data Engineering
ROLE DESCRIPTION:
The Software Engineer, Data is responsible for the support of the customer marketing database and ensures marketing capabilities are enabled and leveraged with the customer database. This individual defines and implements business rules governing customer logic and campaign, analysis and customer behavior metadata for the Customer Data Mart. This role interacts with internal as well as external partners regarding design, usage and processes for customer data capture, storage, usage, and destruction.
ROLES AND RESPONSIBILITIES:
Data Management & Architecture
• Customer Data Integration and Hygiene, standard calculations and deviations
• Defines and implements Customer Data Mart Business Rules governing individual and household logic, contact history management and analytics and segmentation metadata
• Ensures Victoria’s Secret is within compliance across related to legal and privacy guidelines related Customer Data usage, Customer Marketing activities and initiatives
Customer Data Support
• Responsible for specific recurrent reports and data extracts for business reporting and uses
• Prioritize, scope and develop data extracts and ad hoc report requests
• Provide complex customer data analysis
• Provide complex query support to data users
• Provide testing support for internal and external projects
QUALIFICATIONS/SKILLS:
• Experience in development of relational databases
• Excellent communication skills: ability to provide clear and concise direction/feedback to external and internal stakeholders and the ability to influence others without authority
• Strong knowledge of Snowflake functionality and data sharing is a plus
• The ability to be flexible, work efficiently and accurately under pressure, and team across functions and levels is a necessity
• Demonstrated critical thinking and problem-solving abilities.
• Robust analytical abilities and quantitative skill