We are hiring for Walkin Drive for Chargeback & Merchant Disputes (International) Domain for Bangalore. Please walk-in for the interview on 13th October 2026 in Bangalore.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
Please use below link to apply and register your application.
Please mention Candidate ID on top of the Resume
Senior Process Executive- 1Yr to 2Yrs experience:
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-247500
Process Specialist- 2Yr to 4Yrs experience:
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-249267
Interview Details:
Interview Date: 13th October 2026
Interview Time: 10:00 AM to 12:30 PM IST ONLY
Interview Venue:
Bangalore :: E-City Phase 2:: Infosys Limited, No. 40/P-41/P, Gate#: 1, Electronic City Phase-2, Industrial Area, Konappana Agrahara, Bangalore- 560100.
Landmark: In Between Sunik Industries and Tejas Networks.
Please find below Job Description for your reference:
• Job Location: Bengaluru
• Qualification: Any Graduate (Full Time)
• Experience: 1- 4 Years
• Notice Period: Immediate Joiners to 15 days
• Shift: Flexible to work with any shift (Including Night Shifts)
• Work Mode: 5 Days Work from Office
• Job Level: 2A/ 3A
• Designation: Senior Process Executive/ Process Specialist
Note:
• Only candidates with international experience are eligible for consideration.
JOB DESCRIPTION FOR 2A:
Role Summary:
Own end-to-end merchant dispute handling across Visa, Mastercard, American Express, and Discover, including chargeback, representment, pre-arbitration, and arbitration. Maximize recovery, ensure rule compliance, and deliver a solid merchant experience under network SLAs.
Key Responsibilities:
A. Dispute & Chargeback Lifecycle:
• Triage disputes (including retrievals/RFIs), validate reason codes, and decide action (accept/represent/pre-arb/arb).
• Prepare and file Compel