Location: On-Site
Employment Type: Full time
Experience: 1–2 Years

We are looking for a Business Systems Analyst / Scrum Coordinator / Customer Relationship Coordinator who will work closely with our customers, business stakeholders, development team, QA team, and management. The ideal candidate should be a good communicator, highly organized, detail-oriented, and interested in understanding how software products work.

1.Business Analysis & Requirement Gathering• Communicate with customers to understand their requirements, questions, and business problems.
• Gather and document functional requirements.
• Convert business requirements into clear Jira tickets, user stories, acceptance criteria, and scenarios.
• Work with team members to clarify requirements before development starts.
• Document business workflows and system processes.
• Participate in requirement and solution discussions with development and QA teams.
• Follow up with developers and QA to ensure requirements are correctly understood.
• Review completed features against the agreed requirements.




• Assist with UAT and customer feedback.
• Maintain proper documentation of requirements and customer discussions.

2. Scrum / Agile Coordination• Assist in coordinating Agile/Scrum activities.
• Participate in: Daily Stand-ups ,Sprint Planning ,Sprint Reviews / Demos, Backlog Refinement
• Maintain and update Jira tasks and sprint boards.
• Coordinate between Business, Development, QA, and Product teams.
• Prepare basic sprint/project status updates.

3. Customer Relationship & Coordination• Communicate with customers regularly through calls, emails, and other communication channels.
• Understand customer issues and requirements and ensure they are properly captured.
• Provide customers with updates on the status of their requirements and issues.
• Follow up with customers for: Requirement clarifications, Approvals ,UAT feedback ,Issue verification, Sign-offs
• Ensure customer concerns are followed through unt

📌 Business Systems Analyst (Mumbai)
🏢 Bizcollab360 Tech
📍 Mumbai