Hiring for US Healthcare Medical Billing AR Caller _Chennai

Location : Chennai
Shift - US Shift
Designation - AR Caller

Experience AR Caller: 2 to 4 Years

RESPONSIBILITIES:

• Manage day-to-day Quality operations and directs the team responsible for Quality control activities
• Team Handling experience is mandatory
• Manage and meet performance targets for Accuracy, Client SLA, quality scores, value add’s and customer satisfaction
• Ensure quality and efficiency measures are met within the team and in accordance with service level agreements
• Use business tools and Healthcare RCM knowledge to identify problem areas and document business requirements
• Establish and maintain effective work procedures
• Review and ensure process follow internal policy requirements and external regulations.
• Coordinate, participate, and/or manage multiple projects assigned by senior management
• Interface and coordinate with various stakeholders
• Mentor the Green/Yellow belt projects and drive continues improvements




• Be a single point of contact for Quality errors and plot action plans to improve performance
• ISO preparations and understanding of ISO requirements for Audit readiness
• Good understanding of Quality principles & QC tools and apply as need arises

SKILLS AND COMPETENCIES

• Six sigma green belt/Black belt certification to drive continues improvement across all Projects responsible for
• Exceptional leadership skills, including the ability to manage through a shared vision and path to success
• Ability to create, communicate and manage SLA metrics that support operational targets
• Excellent problem-solving skills and ability to use positive judgment to make decisions
• Possess exceptional people management skills enabling effective interaction with internal, external customers, employees, peers, and management

FORMAL EDUCATION AND EXPERIENCE
• Graduation in any stream

Note:
• Looking for candidate who can join immediate to 30-day
• Candidates must have complete set

📌 Hiring for US Healthcare Medical Billing AR Caller _Chennai (Chennai)
🏢 HCLTech
📍 Chennai