Hello,

Greetings from ZettaMine

Job Description:

Role Overview
Hands‑on Automation Engineer to design, develop, and maintain automation solutions across cloud and infrastructure environments. This role is focused on infrastructure provisioning, configuration management, CI/CD automation, and operational workflows.
The Automation Engineer will work closely with ServiceNow, Cloud team etcto enable fully automated, approval‑driven infrastructure and operational processes.

Key Responsibilities
Design and implement automation using:
Ansible for configuration management and orchestration
Terraform for infrastructure provisioning (IaC)
Build and maintain CI/CD pipelines using:
GitHub Actions
Git‑based workflows

Develop automation scripts using:
PowerShell (Windows / AD / enterprise automation)
Shell scripting (where applicable)

Automate:
End User Support
Cloud resource provisioning
Infrastructure scaling and remediation

Integrate automation workflows with:
ServiceNow (RITM‑based execution, approvals)
Monitoring and alerting systems
Ensure automation is:
Secure
Idempotent




Well‑documented
Production‑ready
Participate in design discussions for agentic and AI‑assisted automation use cases
Troubleshoot automation failures and improve reliability

Required Skills & Experience

3–6 years of experience in infrastructure or cloud automation
Strong hands‑on experience with:

Ansible
Terraform
Git / GitHub
GitHub Actions
PowerShell

Experience working with:

Azure
Active Directory automation
Infrastructure provisioning and configuration

Understanding of:
CI/CD best practices
Infrastructure as Code principles
Enterprise security and access controls

Preferred / Positive‑to‑Have

Experience integrating automation with ServiceNow
Exposure to SRE or DevOps practices
Familiarity with monitoring and observability tools
Interest in AI‑driven automation and agent‑based systems

Interested can reach out at: [email protected] and what app or Call: (phone hidden)

Thanks & Regards,
Swetha

📌 [2Servicenow Developer and Automation (Bengaluru)
🏢 ZettaMine Labs
📍 Bengaluru