Company Description Shilton Hospitality Pvt Ltd is a diversified hospitality company operating business hotels, resto-bars, catering services, music festivals, and leisure resorts. The group focuses on delivering distinctive guest experiences across both corporate and leisure segments. Its portfolio combines accommodation, dining, events, and entertainment offerings to serve a wide range of customer needs. Shilton Hospitality values service excellence, operational efficiency, and cutting-edge concepts in hospitality. The company offers growth opportunities for professionals interested in multi-format hospitality operations and management.
Role Description The Cluster General Manager is a full-time, on-site leadership role based in the Greater Bengaluru Area, responsible for overseeing multiple properties within the Shilton Hospitality portfolio. This role manages day-to-day hotel and resort operations, including front office, housekeeping, food and beverage, catering, and event activities, ensuring consistent service standards across locations.



The Cluster General Manager develops and implements business plans, drives revenue and occupancy, controls costs, and ensures compliance with company policies and regulatory requirements. Daily responsibilities include leading and mentoring property management teams, monitoring guest satisfaction, resolving escalated issues, coordinating with corporate functions, and optimizing operational processes. The role also involves building local partnerships, supporting marketing and promotional initiatives, and contributing to strategic decisions that enhance brand reputation and long-term growth.
Qualifications
• Strong hotel and resort operations management skills, including oversight of front office, housekeeping, food and beverage, and guest services.
• Demonstrated ability in revenue management, budgeting, cost control, and financial analysis for multi-property clusters.
• Experience in team leadership, performance management, an

📌 Cluster General Manager (Bengaluru)
🏢 Shilton Hospitality
📍 Bengaluru