Job Role:
To drive business growth and achieve assigned commercial objectives by independently managing key customer relationships, developing new business opportunities and leading sales activities within the assigned territory, trade or customer portfolio.
The role is responsible for managing and developing junior sales team members, including Executives and Senior Executives, by setting priorities, monitoring performance, providing coaching and ensuring effective execution of sales strategies. The Deputy Manager acts as a bridge between the sales team and the reporting manager, contributing to both individual and team business performance.

Job Responsibilities:

1. Sales & Business Growth
• Drive achievement of assigned volume, revenue and other commercial targets for the designated territory, trade or customer portfolio.
• Identify, evaluate and develop new business opportunities and customer segments.
• Develop strategies to increase business from existing customers while acquiring new customers.




• Maintain a strong and healthy sales pipeline and ensure systematic follow-up on identified opportunities.
• Monitor sales performance and take corrective action to address gaps against targets.

2. Key Account & Customer Management
• Independently manage key and high-potential customer relationships.
• Understand customer business requirements, shipping patterns, growth potential and service expectations.
• Identify opportunities for cross-selling, increasing wallet share and developing long-term customer relationships.
• Handle complex customer discussions, service concerns and commercial requirements.
• Build robust relationships with key decision-makers and stakeholders within customer organisations.
• Support resolution of escalated customer issues in coordination with relevant internal teams.

3. Commercial Management & Business Conversion
• Oversee enquiries, quotations and booking conversion for assigned customers and team members.
• Ensure timely and effecti

📌 Deputy Manager (Mumbai)
🏢 GOODRICH MARITIME
📍 Mumbai