Job Description

Lead Product Manager - Airline Operations

Digital | Airline Operations Business Technology

FUNCTION

Digital / Airline Operations Business Technology

REPORTING TO

Head of Business Technology - Airline Operations

ROLE TYPE

Strategic role / Individual Contributor

Primary Scope

PMO, Airport Contracts and Strategic Projects

ROLE PURPOSE

Lead the Airline Operations product management office and provide end-to-end commercial and delivery ownership for the Airport technology contract portfolio and strategic transformation programs. Should be an techno functional person who understands Airline solutions and technology. Establish disciplined portfolio governance, strengthen product and investment decisions, and ensure projects deliver measurable operational value within approved budgets, business cases and financial commitments.

Key Responsibilities

• Build and lead the Product Management Office (PMO) capability for Airline Operations, including portfolio standards, governance forums, stage gates, prioritization, reporting and benefit tracking.




• Own the integrated roadmap for Airport technology contracts and Current Airports governance and strategic projects, aligned to airport operations, customer experience, resilience, cost and growth priorities.
• Create and maintain business cases, project P&L; views, annual budgets, forecasts and investment plans; track committed, actual and projected spend and drive corrective action.
• Lead contract strategy and commercial governance across airport technology partners, including scope, service levels, pricing, renewals, change requests, obligations, risks and value realization.
• Partner with Finance, Procurement, Legal and business leaders on vendor selection, negotiations, contract approvals and commercial decisions.
• Convert operational problems and strategic priorities into clear product outcomes, roadmaps, requirements, delivery plans and measurable success criteria.
• Chair portfolio reviews covering c

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