Designation: Business Analyst

This is a contractual job for 3 years

Educational Qualification:
• B.Tech / MBA / M.Tech with specialization in Information Systems, Business Analytics, or Computer Applications.
• Certifications preferred: CBAP, CCBA, or equivalent business analysis credentials.

Experience:
• 5–8 years in business analysis, requirement elicitation, and documentation.
• At least 2–3 years working on AI/ML-based or digital transformation initiatives.
• 3-5 years in requirements gathering, process analysis, and stakeholder management
• Experience engaging with government clients preferred.

Key Responsibilities:
• Gather and document functional and business requirements from government departments and stakeholders.
• Translate requirements into user stories, acceptance criteria, and workflow diagrams for AI/ML implementation.
• Support Solution Architect in mapping technical deliverables with user needs.
• Validate solution outputs and ensure usability, accessibility, and adherence to MeitY standards.




• Conduct stakeholder workshops and facilitate UAT sessions for AI solutions.
• Maintain documentation, change request logs, and requirement traceability matrices.
• Analyze citizen service data, identify process improvement opportunities, and propose AI integration use cases.

Technical Competencies:
• Requirements Management: Advanced proficiency in requirements gathering techniques, user story creation, and acceptance criteria definition
• Process Analysis: Business process modeling (BPMN), workflow design, gap analysis, and process optimization methodologies
• Documentation Tools: Confluence, SharePoint, Visio, Lucidchart, Miro for process mapping and requirement documentation
• Testing & Validation: UAT planning, test case creation, defect management, and solution validation techniques
• AI/ML Understanding: Basic knowledge of AI capabilities, machine learning concepts, and data requirements for AI implementations
• Data Analysis: SQL basics, Excel/G

📌 Business Analyst (New Delhi)
🏢 National e Governance Division
📍 New Delhi