Job Description – OMS Practice Head

Job Title: OMS Practice Head

Location: Bangalore- Onsite

Job Type: Full time

Experience: 12+ years (Minimum 7+ years in KIBO OMS and Sterling OMS)

Experience

12+ years of overall IT experience, including 7+ years of specialized experience in Order Management Systems (OMS), with strong hands-on expertise in KIBO Order Management and Sterling OMS.

Mandatory Experience

•
• 2–3+ end-to-end KIBO OMS implementations in an Architect, Technical Lead, Solution Lead, or equivalent senior role.
• Strong hands-on experience with Sterling OMS, including complex enterprise implementations.
• Proven experience in Sterling OMS to KIBO OMS modernization/migration, including assessment, capability mapping, data migration, integration migration, testing, cutover, and go-live.
• Proven track record of building, managing, and growing an OMS practice.
• Experience managing large, distributed technical teams across multiple projects and customers.
• Strong expertise in Retail, eCommerce, Omnichannel Commerce, Distributed Order Management,



and Marketplace environments.
• Strong client-facing experience with enterprise architects, technology leaders, business stakeholders, and C-level executives.
• Experience supporting RFP/RFI/RFQ, pre-sales, solutioning, estimation, and business development activities.

Role Overview

The OMS Practice Head will be responsible for establishing, scaling, and leading the organization's KIBO and Sterling OMS practice.

The role combines practice leadership, technology strategy, solution architecture, delivery governance, client advisory, pre-sales, business development, talent development, and reusable IP creation.

The Practice Head will define the OMS technology and delivery strategy, establish implementation standards and frameworks, build a solid OMS talent pool, develop reusable accelerators, lead strategic customer engagements, support sales and pre-sales, and provide architecture and delivery oversight acros

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