Group Company: AU Small Finance Bank Limited

Designation: Branch Manager Swadesh Banking

Office Location:

Position description: Responsible for managing branch operations, driving business growth, and ensuring customer satisfaction in Swadesh Banking branches.

Primary Responsibilities

• - Manage branch operations
• Drive business growth
• Ensure high service standards
• Manage customer relationships

Additional Responsibilities

• - Support branch acquisition targets
• Coordinate with product and operations teams
• Maintain MIS and reports

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score: Minimum 55%
• Institution tier: Tier 1 / Tier 2

Required Certification/s: NA

Required Training/s: Branch Management, Customer Service

Required Work Experience

• Industry: Banking, Financial Services
• Role: Branch Management, Customer Service
• Years of experience: 5 to 10





Key Performance Indicators: - Business growth

• Customer satisfaction
• Compliance adherence
• Operational efficiency

Required Competencies: - Leadership

• Customer Orientation
• Business Acumen
• Communication

Required Knowledge: - Branch operations

• Banking products
• KYC norms

Required Skills: - Interpersonal skills

• MS Office
• CRM usage

Required Abilities

• Physical: NA
• Other: Leadership, Decision-making

Work Environment Details: Branch-based, customer-facing

Specific Requirements

• Travel: Minimal (local marketing)
• Vehicle: Two-Wheeler Vehicle
• Work Permit: Must be authorized to work in India

Other Details

• Pay Rate: Fixed + Incentives
• Contract Types: Full time, Permanent
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal policies
• Union Affiliation:

📌 Branch Manager Swadesh Banking (Mahwa)
🏢 AU Small Finance Bank
📍 Mahwa