05 Oct
|
Kheewa Incorporation
|
India
05 Oct
Kheewa Incorporation
India
About Kheewa Group of Companies
Kheewa Group of Companies is a diversified business group engaged in Business Consulting, Sales & Marketing, Recruitment Solutions, Franchise Development, E-Commerce, Digital Marketing, Affiliate Marketing, Lead Generation, Business Process Outsourcing (BPO), HR Solutions, and Technology-enabled Business Services.
Our mission is to help businesses grow through creative business solutions, customer-centric services, and technology-enabled processes.
We are looking for enthusiastic, customer-focused, and communication-oriented Tele Support Executives to become an integral part of our growing customer support and business operations team.
Job Summary
The Tele Support Executive will be responsible for handling customer and prospect communication through telephone calls, WhatsApp, and other communication channels.
The role involves answering customer queries, providing information, understanding requirements, resolving basic issues, coordinating with internal teams, conducting follow-ups, maintaining customer records,
and ensuring a positive customer experience.
The Tele Support Executive may also support business development activities by identifying customer requirements, qualifying enquiries, sharing relevant information, and transferring potential business opportunities to the appropriate sales or business development team.
This position is ideal for candidates who have good communication skills, patience, active listening ability, customer-handling skills, and a service-oriented approach.
Key Responsibilities / KRAs
1. Customer Calling & Telephonic Support
Handle incoming and outgoing customer calls professionally.
Respond to customer enquiries regarding products, services, processes, and business offerings.
Understand customer requirements and provide appropriate information.
Assist customers with basic queries and concerns.
Maintain professional telephone etiquette.
Ensure every customer interaction is polite, clea
📌 TELE SUPPORT EXECUTIVE (India)
🏢 Kheewa Incorporation
📍 India