Job Description – Customer Support Executive (NBFC Sector)

We are hiring for the profile of Customer Support Executive for a leading NBFC. Candidates with good communication skills and customer handling experience are preferred.

Roles & Responsibilities

• Handle customer queries and provide resolution through calls, emails, and chats
• Assist customers regarding loan services, EMI details, payments, and account-related queries
• Maintain proper follow-up and ensure customer satisfaction
• Update customer information and maintain records in the system
• Coordinate with internal teams for quick issue resolution
• Provide professional and quality customer service at all times
• Achieve daily productivity and service targets

Requirements

• Minimum qualification: Graduate
• Positive communication and interpersonal skills
• Basic computer knowledge required
• Experience in customer support, banking, BPO, or NBFC sector will be preferred
• Ability to manage customers professionally and patiently

Experience

• Freshers and experienced candidates can apply
• Preferred experience: 6 months to 3 years

Salary

• Best in the industry + Incentives

📌 Customer Support Executive (Gurugram)
🏢 SkillLabs
📍 Gurugram