Your responsibilities:
The Customer Project Manager is the primary customer contact person in managing customer projects to ensure projects are delivered within a timeline, scope and cost.

The Customer Project Manager is also responsible in managing customer communication and act as customer focal point throughout project execution Internal immediately from project transfer stage from Sales department through to the closure of the project.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Management:
• Point of contact for Project and Technical Communication with the customer during FAT.
• Responsible for customer inspections (PIM/FAT/Packing Inspection).
• Ensures that Customer requests and questions are answered or transferred to the project team if they cannot be addressed immediately.
• Travel for Kick of Meetings (KOM) / progress meetings depending on projects when necessary.

FAT Execution:
• Makes sure upfront that the systems are ready for FAT.
• Performs FAT with Client on behalf of Outstation PMs.
• Ensures that Outstation PMs initiate planning of the FAT on time.




• Identifies and minimizes non-conformance costs (Punch Items and Re-FAT).
• Ensures a proper Closing of Punch Items.
• System Release if all pending Items have been closed.

3rd party supplier (sub supplier) Management/Inspections:
• Attends FATs of 3rd party supplies at the supplier Site on behalf of the Outstation team.
• Attends Meetings and audits of 3rd party supplier if required.

Communication and Coordination:
• Ensures targeted and full communication within the project team and with stakeholders on an international basis.
• Establishes key relationships within the factory.
• Listens to others and communicates in an effective manner.

Project Execution (Planning, Steering & Controlling):
• Ensures that Sales initiates the hand over to execution. Participation at Customer Kick Off Meeting and initiates internal project Kick Off Meeting.
• Handles the planning elements and milestones accord

📌 Customer Project Manager (India)
🏢 Gutor
📍 India