Job Description

Senior Manager - Revenue Operations & Administration

Department: Hospital Operations

Location: [Hospital Location]

Reporting To: Hospital/Operations Leadership

Experience: 7-12 years in hospital operations, revenue cycle management, administration, or a combination of these

Industry: Healthcare / Hospital

Role Overview

We are looking for an experienced Revenue Operations & Administration professional who can take end-to-end ownership of hospital revenue operations while also managing key administrative and operational functions.

The ideal candidate should have strong experience in hospital revenue management, billing operations, collections, MIS, process improvement, and coordination with clinical and non-clinical departments, along with the ability to independently manage hospital administration and day-to-day operational requirements.

This is a senior, hands-on role requiring solid ownership, analytical ability, stakeholder management, and the ability to work closely with doctors, clinical teams, finance, front office, insurance/TPA teams, vendors,



and hospital leadership.

Key Responsibilities2. Hospital Administration & Operations3. Cross-Functional Leadership4. MIS, Analytics & Process ImprovementKey Performance Indicators (KPIs)Candidate Profile

• Revenue Operations & Revenue Cycle Management
• Own and monitor the hospital's end-to-end revenue cycle from patient registration and billing through collections and closure
• Monitor daily, weekly, and monthly revenue performance against targets
• Identify revenue leakage, billing gaps, missed charges, discounts, write-offs, and collection delays
• Ensure accurate and timely billing across OPD, IPD, surgeries, diagnostics, pharmacy, procedures, and other hospital services
• Monitor AR, outstanding payments, collections, credit billing, insurance/TPA receivables, and patient dues
• Coordinate with Finance, Billing, Front Office, Insurance/TPA, Clinical and Operations teams to resolve reven

📌 Revenue Operations Manager (Gurugram)
🏢 2070 Health
📍 Gurugram