Company Description

Sustainable Medical Billing is a US-based company in Chennai, Tamil Nadu, India. The company operates at the forefront of RCM services, leveraging its established location at Vishranti Melaram Towers, 5th Floor, 2/319, Rajiv Gandhi Salai, opp. to Apollo Cradle, OMR, Karapakkam, Chennai, Tamil Nadu 600097
India. Mob - +91 7397-744009 / +91 99400 65113.

Sustainable Medical Billing is dedicated to delivering effective and reliable healthcare solutions, offering an environment of growth and impactful contribution for professionals. We are not a transactional billing vendor. We are a long-term revenue performance partner committed to sustainable results.

Accounts Receivable Representative III (AR Rep III / Senior)

Position Summary
The AR Representative III is responsible for managing complex, high-value, or aged accounts and serves as a subject matter expert in AR processes. This role operates with a high degree of accountability and ownership, driving resolution on challenging accounts while supporting team performance and process improvement.




Company stewardship is a fundamental responsibility of this role. At this level, stewardship is demonstrated through safeguarding revenue across complex scenarios, identifying and addressing root causes of systemic issues, and setting the standard for accountability, quality, and follow-through that supports the broader financial health of the organization.

Key Responsibilities
• Own and resolve complex, high-dollar, or aged AR accounts with minimal oversight
• Lead efforts on escalated claims, including complex denials, appeals, and payer disputes
• Identify root causes of recurring issues and recommend process improvements
• Monitor trends in AR performance and proactively address risks to cash flow
• Provide guidance and informal mentorship to junior team members
• Serve as a point of escalation for challenging accounts and payer issues
• Ensure adherence to all workflows, compliance standards, and docu

📌 AR Callers (Chennai)
🏢 Sustainable Medical Billing
📍 Chennai