Business Intelligence Unit (BIU), Operations (Regulatory Reporting Focus)
Department: Operations Excellence / Regulatory Reporting
Location: Santacruz West / Andheri East, Mumbai

Role Purpose
The Business Intelligence Unit (BIU) is responsible for managing, governing, and reporting critical business, regulatory, and operational data across the organization. The role will primarily focus on ensuring accurate, timely, and compliant reporting to Credit Information Companies (CICs), Reserve Bank of India (RBI), government authorities, trustees, auditors, banking partners, and other regulatory agencies applicable to the NBFC sector.

The incumbent will drive data quality, reporting governance, portfolio analytics, regulatory compliance reporting, reconciliation frameworks, and reporting automation while ensuring adherence to RBI guidelines, CIC reporting standards, and statutory requirements.

Key Responsibilities
1. Regulatory & Statutory Reporting
• Manage end-to-end submission of regulatory and compliance reports to RBI and other applicable regulatory authorities.




• Oversee periodic reporting to all Credit Information Companies (CIBIL, Experian, Equifax and CRIF High Mark).
• Ensure timely and accurate submission of borrower-level, facility-level, repayment, overdue, write-off, and settlement data.
• Prepare and validate regulatory returns, statutory disclosures, and data submissions required under RBI regulations applicable to NBFCs.
• Liaise with compliance, risk, finance, audit, and technology teams to ensure reporting obligations are met.
• Monitor regulatory changes and assess their impact on reporting requirements and data architecture.

2. Bureau Reporting & Data Governance
• Own CIC reporting data quality, reconciliation, exception management, and error resolution.
• Establish data validation controls before bureau submissions.
• Investigate and resolve bureau rejection cases, data mismatches, and customer disputes.
• Perform periodic reconciliation between L

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