Senior Agent (Noida)

Senior Agent (Noida)

05 Oct
|
iQor India
|
Noida

05 Oct

iQor India

Noida

? HIRING: Travel Customer Support Executive – International Voice Process

✈️ Join our Travel Customer Support team as a Senior Agent/Specialist

Walk-In Interview: 5th Oct - 15th Oct(Monday-Sunday)
Time: 1-5 PM
Address: Embassy Galaxy, Tower C, Ground Floor, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh (Near Electronic City Metro Station)

1. ? Role: Travel Customer Support Executive – International Voice Process
2. ? Process: International / US Customer Support
3. ? Experience: Minimum 6 months in BPO International Voice
4. ✈️ Travel Experience: Airline, hotel, travel, or reservation experience is an advantage
5. ?️ Communication: Excellent spoken English with solid listening and customer-handling skills
6. ? Responsibilities: Handle flight/hotel bookings, cancellations, amendments, refunds,



baggage, and itinerary-related queries
7. ? Customer Profile: Experience handling US customers preferred
8. ? Skills: Comfortable using multiple systems, booking platforms, CRM tools, and applications
9. ? Performance: Focus on Customer Satisfaction, Quality, AHT, FCR, Productivity, and Attendance
10. ? Shift: Comfortable working in rotational/US shifts, including weekends and holidays
If you have strong communication skills, a customer-first attitude, and experience in an international voice process, we’d love to hear from you

?Best in market
? Location: Noida Sector 6

📌 Senior Agent (Noida)
🏢 iQor India
📍 Noida

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