Company: Codeyoung
Experience: 1–3 Years
Work Schedule: 6 Days Working | Fixed Weekly Off
Location: [Bangalore HSR Layout, Sector 2]
Employment Type: Full-Time
About the Role
We are looking for a Customer Success Executive who is passionate about delivering exceptional customer service and ensuring a seamless customer experience. The ideal candidate will have strong communication skills, problem-solving abilities, and prior experience in handling customer queries through calls, emails, and chats.
Key Responsibilities
• Handle customer inquiries and resolve issues via phone, email, and chat.
• Provide accurate information regarding products, services, and processes.
• Maintain a high level of customer satisfaction through timely and professional support.
• Escalate complex issues to the relevant teams and follow up until resolution.




• Maintain detailed records of customer interactions in CRM systems.
• Collaborate with internal teams to improve customer experience.
• Meet individual and team performance metrics.

Requirements
• 1–3 years of experience in Customer Support, Customer Service, or a similar role.
• Excellent verbal and written communication skills in English.
• Strong problem-solving and interpersonal skills.
• Ability to handle customer concerns professionally and empathetically.
• Basic knowledge of CRM tools and MS Office/Google Workspace.
• Ability to work in a quick-paced environment and manage multiple tasks.

📌 Customer Success Specialist (Bengaluru)
🏢 Codeyoung
📍 Bengaluru