Karma Miles, India's first seniors community and experiences brand, is hiring for Karma Companions, a premium companionship service where trained companions accompany senior citizens for errands, outings and also provide company at home.
We are looking for Senior Experience Associates to act as Companions while also building a strong relationship with seniors and their families, executing companion bookings and leading offline marketing and sales across Gurgaon, Noida and Delhi NCR.

Responsibilities
• Accompany seniors for doctor consultations, diagnostic tests, pharmacy visits and follow-up appointments, assisting with registrations, paperwork and hospital navigation.
• Support seniors with social outings, shopping, banking, government work and other everyday errands.
• Visit seniors at home for companionship, technology assistance and coordination of healthcare at home, including appointments and follow-up care.
• Drive the senior's own vehicle whenever required or coordinate alternate transport.
• Share regular WhatsApp updates and photographs with family members,



while promptly reporting any health concerns or emergencies to the family and the Karma Miles Operations Team.
• Build relationships with seniors and their families and become a trusted point of contact.
• Understand requirements, explain Karma Companions and manage enquiries and bookings from initial conversation through completion.
• Follow up with leads, drive repeat bookings and identify opportunities to cross-sell other Karma Miles verticals, services, experiences and events.
• Execute offline marketing activities across Gurgaon, Noida and Delhi NCR.
• Represent Karma Miles at events, community gatherings, exhibitions and residential activations.
• Maintain lead, booking and customer records and track marketing and sales performance.
• Convert qualified enquiries into confirmed bookings through timely follow-ups.

Qualifications
• Candidate with solid communication and relationship-building skill

📌 Seniors Experience Associate (Gurugram)
🏢 Karma Miles
📍 Gurugram