We are looking for an experienced Release Manager to own and orchestrate the end-to-end software release lifecycle across multi-cloud environments (GCP, Opensource) and a distributed microservices architecture. Operating at the intersection of engineering, operations, and business delivery, the role ensures that BSS platform releases — spanning billing, charging, customer management, and digital channels — are deployed to production safely, predictably, and with full stakeholder alignment.

You will coordinate releases across engineering, QA, DevOps, and product teams — ensuring quality, stability, and speed of delivery while managing a structured release calendar from scope freeze through post-deployment closure.

Key Responsibilities
1. Release Planning & Coordination
• Define and maintain release schedules, release trains, and sprint-to-production pipelines
• Coordinate with product managers, tech leads, and QA to align release scope, timelines, and dependencies
• Manage release calendars across multiple microservices with independent deployment cadences




• Run release readiness reviews, align stakeholders, and manage maintenance windows for successful production deployments
• Chair the release kick-off with the Change Management team to freeze release scope (CRs, Trouble Tickets, Problem Tickets, Technical Enhancements etc.)
• Conduct CR explanation sessions with Functional Leads.

2. CI/CD & GitHub Management
• Own and maintain branching strategies (GitFlow, trunk-based development) in GitHub
• Manage GitHub Actions workflows, pull request policies, and branch protection rules
• Coordinate merges, feature flags, and hotfix processes across 100+ microservice repositories
• Enforce tagging, versioning (SemVer), and changelog standards across repos
• Collaborate with DevOps/Platform teams on Kubernetes (EKS, AKS, GKE), Helm charts, and Terraform-based infrastructure changes
• Validate branch commits for each Microservice against release scope

3. Infrastructure & C

📌 Change And Release Manager- BSS Domain (Bengaluru)
🏢 Rakuten India
📍 Bengaluru