Job Summary

The CDD Subject Matter Expert (SME) plays a critical role in enabling safe, compliant, and productive client onboarding and lifecycle management across Institutional Banking clients. Acting as the trusted advisor to Customer Due Diligence Execution Teams (CET), the role provides expert guidance on CDD, AML, and policy requirements, ensuring consistent interpretation and application of regulatory standards.

Working closely with stakeholders across Financial Crime Compliance, Policy, Client Management, and Transformation teams as part of Client Delivery Operations team - Client Enablement and Lending Operations (CELO) within Global CIB Operations, the CDD SME helps resolve complex due diligence challenges, supports the implementation of policy and system changes, and drives continuous improvement through knowledge sharing, training, and operational excellence. The role is pivotal in balancing client experience, risk management, and regulatory compliance while supporting the Bank's growth objectives

Key Responsibilities

Role Type:



Lead SME in Individual Contributor with significant advisory, governance, and stakeholder management responsibilities. The role does not directly manage people but influences outcomes across CDD Execution Teams (CET), Client Management, Financial Crime Compliance (FCC), Policy, and Transformation teams. . It also acts as back up to the manager providing leadership support, decision making guidance and continuity across the team when required.

CDD Advisory and Subject Matter Expertise (SME)

• Serve as the primary SME for CIB Customer Due Diligence (CDD) and AML requirements, providing expert policy, process, and procedural guidance to CIB CDD Execution Teams (CET).
• Resolve complex, high-risk, and non-standard CDD/KYC queries, ensuring consistent interpretation and application of regulatory requirements, Group policies, and internal procedures.
• Act as a trusted advisor to stakeholders on CDD-related matters to support sound

📌 AVP - SME (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru