Quality Assurance Lead - Health Insurance Platforms & Release Governance
Work Mode: Remote
Time Zone: Montreal Business Hours (9 AM - 5 PM EST)
Experience: 8+ Years

About the Role

We are hiring a Quality Assurance Lead to own QA governance, vendor release validation, regression strategy, and hands-on testing execution across a health insurance organization's enterprise platforms.

This is a lean, high-impact role. You will be the primary QA owner, working directly with the CTO and a Business Analyst. There is no QA team to manage. The expectation is that you personally drive testing strategy, execute critical test cycles, and progressively build repeatable QA practices across the organization's technology ecosystem.

The technology landscape includes a policy administration system (CoverGo), Salesforce, an accounting platform (Business Central), broker and member portals, and multiple vendor integrations. Vendor releases arrive frequently, and production stability is a live concern.

Operating Model

This is a player-coach role in the truest sense. You will:
• Define QA strategy,



governance frameworks, and testing standards
• Personally execute regression, functional, and release validation testing
• Review vendor release notes, assess impact, and own go/no-go decisions
• Create and maintain test cases, defect tickets, and regression suites
• Coordinate with vendors to improve release quality and deployment discipline
• Work as part of a small team (CTO, QA Lead, BA) where everyone contributes directly

If your expectation is to manage a team from day one, this is not the right fit. If you want to build something from the ground up and own it end to end, this role was designed for you.

Key Responsibilities

Vendor Release Validation & Regression Governance
• Review vendor release notes and perform impact analysis across business workflows, integrations, and platforms
• Define and execute risk-based regression testing strategies across CoverGo, Salesforce, Busines

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