Your role

• Service Delivery Planning and Execution
• Responsible for New Service Contract creation.
• Receive details of the contract terms & Conditions (e.g. M/c Sr no, Customer details, tenure of contract, the value of the contract, the scope of contracts etc.) from regional sales & service team and creating contracts in SAP.
• Responsible for Service Contract Maintenance. Check Contract yearly price , duration, renewal etc
• Responsible for Service Contract Invoicing (Running Billing due list report and invoicing with reference to regional billing statement)
• Responsible for Spare parts and Equipment order booking
• Close Co ordination with regional CSO for service contract execution.
• Monitoring Service job activities through Movilizer ,support to regional CSO & follow up for timely closing of service jobs
• O&M; contractor Purchase order creations and sub contractor invoice processing.
• Data Steward Vendor master
• Movilizer & MAM2
• Resolve queries/ issues on the systems like MAM2.




• Analyse recurring issues with the systems and resolve them with the IT department;Identify system changes needed to support organization plans, validate the same with the supervisor and implement changes along with the IT department.
• To escalate the unresolved issues to the Product manager, whenever necessary so that immediate action can be taken to resolve them.
• SRM Responsible for Non Core purchase.
• Responsible for Vendor orders creation & payment Processing & keeping record

To succeed, you will need

• Education- Bachelor’s degree or diploma in engineering or a related field.
• Relevant Experience- Background in the service industry with a solid understanding of service operations and customer satisfaction,
• Key Skills and Attributes - Proficient in computer skills and experienced with SAP or similar ERP systems, Demonstrated ability in cross-functional teamwork and administrative tasks and Robust verbal and written communication skills.

In return, we offer

• A fr

📌 Service Planner (India)
🏢 Atlas Copco Group
📍 India