GLOBALSTEP | Director – Information Technology l Pune Magarpatta l WFO

What We Are Looking For
• 15+ years of progressive experience in M365, Security, network and Remote Infrastructure Management technology operations, or related disciplines, including significant leadership responsibility.
• Deep practical knowledge of Microsoft 365, including administration, identity, security, collaboration, endpoint management, governance, and adoption.
• Proven experience designing and implementing enterprise security architecture across identity, access, devices, endpoints, networks, cloud platforms, data movement, and egress.
• Experience establishing, leading, or governing 24x7 SOC and NOC operations, including managed-service-provider models.
• Strong capability in network and infrastructure architecture across multi-site and globally distributed environments.
• Ability to evaluate technology tools objectively and implement solutions that are effective, secure, scalable, and cost-conscious.
• Credibility and confidence in client-facing discussions involving IT architecture,



cybersecurity, controls, incidents, audits, and compliance requirements.
• Working knowledge of AI capabilities within the Microsoft ecosystem, particularly Microsoft Copilot, and the governance considerations required for enterprise adoption.
• Experience supporting AI, automation, or digital-productivity initiatives across delivery and corporate functions.
• Experience building global or offshore IT-support models, remote infrastructure management, service desks, and follow-the-sun operations.
• Solid vendor, budget, contract, service-level, and stakeholder-management capability.
• Excellent communication, documentation, decision-making, and executive-presentation skills.
• High ownership, sound judgment, urgency, and the ability to operate effectively in a fast-moving, globally distributed business.

Also, Valuable
• Experience in video games, IT services, engineering services, BPO, digital service

📌 Director of Information Technology (India)
🏢 GlobalStep
📍 India