Role Description

Functional Test Lead

Key Responsibilities

• Lead functional discovery workshops with business, product, application, and testing stakeholders.
• Assess business processes, application landscape, testing scope, dependencies, and quality practices.
• Evaluate test coverage, requirements traceability, release readiness, and defect management processes.
• Identify gaps across functional testing, UAT support, governance, and operating models.
• Define future-state functional testing organization, roles, staffing, and knowledge requirements.
• Support KT, transition planning, shadow/reverse-shadow activities, and ownership transfer.
• Collaborate with Architecture, Automation, Performance, and TDM teams to shape the target-state testing model.
• Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations.
• Present assessment findings, risks,



and improvement opportunities to client leadership.

Required Experience

• 10+ years in Functional Testing or Quality Engineering with 5+ years leading testing programs or managed services engagements.
• 5+ years of experience in Facets healthcare system
• Experience in discovery, due diligence, transition assessments, and testing operating model evaluations.
• Strong healthcare payer domain expertise across Claims, Enrollment, Membership, Billing, Provider, Prior Authorization, Care Management, and EDI transactions.
• Proven experience in workforce planning, organizational design, and stakeholder management.
• Familiarity with Jira, qTest, Azure DevOps, and contemporary QE practices.

Skills

Facets, Claims Management, Functional Testing, Jira, Azure Devops

📌 Lead II (Bengaluru)
🏢 UST
📍 Bengaluru