About CustomerInsights.AI
CustomerInsights.AI builds analytics and AI infrastructure for pharmaceutical commercial organizations. Founded in 2018 by pharma and analytics leaders, CIAI works across sales, marketing, market access, patient services, and commercial operations for clients ranging from emerging biotech to some of the largest pharmaceutical companies in the world.
Our platform-led delivery model develops reusable data, analytics, and AI capabilities that help organizations reconcile fragmented data, strengthen data governance and lineage, and make complex commercial information accessible through scalable applications and intelligent workflows.

Role Overview
We are looking for a Full Stack AI Engineer to help build and scale ciATHENA, CustomerInsights.AI’s agentic AI platform for life sciences.
This is a hands-on product engineering role for someone who can work across the stack - from modern web applications and APIs to LLM-powered workflows, agent orchestration, enterprise data integration, and production deployment.
You will work closely with product managers, AI engineers,



data engineers, architects, and domain experts to convert complex commercial life sciences workflows into intuitive, production-grade AI applications.
We are looking for someone comfortable operating in a 0-to-1 product environment, where requirements evolve quickly and engineers are expected to take ownership from problem definition through deployment.

Key Responsibilities
• Design and build production-grade AI applications using contemporary frontend, backend, and GenAI technologies.
• Develop intuitive user experiences for conversational AI, analytics, agent workflows, and decision-support applications.
• Build scalable backend APIs and services for AI-powered applications using Python-based frameworks such as FastAPI.
• Integrate LLMs and AI models from providers such as Anthropic, OpenAI, Azure OpenAI, and open-source models.
• Build and integrate RAG pipelines, knowledge retrieval

📌 Full Stack AI Engineer (Hyderabad)
🏢 CustomerInsights.AI
📍 Hyderabad