NEXA is urgently looking for an experienced CRM Project & Growth Manager to own the end-to-end delivery of HubSpot implementation engagements. You will be the primary client contact throughout the project lifecycle, from kickoff to go-live, responsible for timelines, quality, and client confidence. You will work alongside a dedicated Implementation Specialist who handles the technical build - your focus is structured project management, clear client communication, and ensuring nothing leaves the team without meeting the bar.

This is a role for someone who has run complex CRM projects before, managed clients through difficult moments, and can hold a commercial conversation - spotting where a client can do more with HubSpot and making the case for it.

Who You Are
• A delivery-proven project lead. You have owned CRM implementation projects from end to end and have a track record of projects completed on time, in scope, and to a high standard. You understand what can go wrong and how to prevent it.
• Client-facing and trusted. You are comfortable running discovery sessions,



managing expectations, navigating scope conversations, and being the face of delivery for clients. Clients feel informed and in control when you are on the project.
• Structured and accountable. You track every moving part, flag risks early, and make sure milestones do not slip quietly. You bring rigour to briefing your team so that tasks are explicit, unblocked, and progressing.
• A clear, confident communicator. You can translate complex CRM concepts into plain language for non-technical clients and write documentation that a team member can pick up and execute without chasing you for clarification.
• Commercially aware and growth-minded. You notice when clients are underutilizing HubSpot, you understand what expanded capability would do for their business, and you are comfortable having value and growth conversations. You do not wait for clients to ask - you bring ideas.

Key Responsibilities:
HubS

📌 CRM Manager (India)
🏢 Nexa - Digital Marketing
📍 India