Job Description – Delivery Director/Program Manager
Job Location: Bangalore
Role Overview
We are seeking an experienced Delivery Director to lead a large-scale, multi-year Digital Healthcare Transformation Program involving multiple business lines, technology platforms, and geographically distributed teams.
The role requires a senior delivery leader with proven expertise in end-to-end program ownership, delivery governance, financial and commercial management, executive stakeholder engagement, and organizational leadership. The incumbent will be responsible for ensuring delivery predictability, operational excellence, customer satisfaction, and measurable business outcomes.
Key Responsibilities
1. Program & Delivery Leadership
• Own end-to-end delivery of a large, multi-year digital transformation program across multiple business lines and technology platforms.
• Lead parallel workstreams spanning application development, modernization, integration, mobile, data platforms, and production support.
• Establish delivery governance to ensure predictable releases, timelines, quality,



and contractual commitments.
• Proactively manage dependencies, risks, resource constraints, escalations, and critical delivery issues.
• Drive collaboration across Product, UX, Architecture, Engineering, QA, DevOps, and Support teams.
• Govern release management, UAT readiness, production deployment, hypercare, and post-go-live support.

2. Client & Executive Stakeholder Management
• Serve as the primary delivery interface for senior client stakeholders, including CXOs, business heads, and technology leaders.
• Build trusted client relationships through transparent communication, proactive risk management, and consistent delivery performance.
• Lead weekly/monthly governance reviews, QBRs, and executive steering committee meetings.
• Manage expectations, resolve escalations, and align stakeholders on priorities, roadmaps, and key decisions.
• Identify opportunities to improve customer satis

📌 DIRECTOR ENGINEERING (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru