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Greetings from ZettaMine

Role: Oracle L2 Functional Consultant – Order to Cash
Experience: 8 to 12 Years
Location: Bangalore, Chennai, Hyderabad, Pune and Noida
Notice Period: Immediate Joiners (Us Shift)
Hiring for one of the Big 4's Clients

Description
Provide second-level functional support for financial modules across Order-to-Cash (O2C) in Oracle EBS R12 Finance. Resolve functional break-fix incidents, perform root cause analysis, and support new enhancements/projects. Collaborate with cross-functional teams and provide 24/7 support for priority/critical issues.

Responsibilities
• Act as functional escalation point for Oracle EBS R12 Finance modules.
• Analyse and resolve medium to complex functional issues.
• Perform root cause analysis (RCA) for recurring issues.
• Resolve functional break-fix calls.
• Handle issues related to data in the production instance.
• Conduct training for power users on the application and support functionalities.
• Conduct root cause analysis and error detection/correction.




• Provide 24/7 in-person or Zoom support for priority/critical day-to-day operational issues.
• Provide 24/7 in-person or Zoom support for month-close activities.
• Monitor integrations for data leakage and error handling.
• Perform smoke testing after planned/unplanned system outages to ensure stability.
• Resolve functional issues related to Oracle E-Business Suite modules in Order-to-Cash (O2C) process area.

Requirements
• Bachelor’s degree in IT, Computer Science, or equivalent practical experience.
• 8–12 years of Oracle EBS R12 functional support experience.
• Strong hands-on expertise in AGIS, AR, GL, AP, CM and related sub-ledgers accounting.
• Deep understanding of end-to-end financial process flows and accounting impacts.
• Ability to perform RCA and functional troubleshooting independently.
• Excellent communication, problem-solving, and customer service skills.
• Experience working in a 24x7 or enterprise support setting.
• Abilit

📌 [FXKA] OracleFunctional Consultant – Order to Cash (Hyderabad)
🏢 ZettaMine Labs
📍 Hyderabad