• Responsible for managing and undertaking collections process for debts that have been allocated
• Will be responsible to keep a track of the portfolio for specific buckets for the assigned area
• To ensure collection process and legal guidelines are adhered
• To maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, Weekly & Monthly basis, etc. desired candidate profile
• Management of overall business operations & coordinate with various departments and teams to ensure delivery of business goals.
• Audit, review & document collections policies, strategies & practices
• Designing calling strategy and dialler management for collection process.
Candidate Profile Required :-
• 4-6 Years of experience in Unsecured Loans.
• Should be productive in Team Management
• Candidates with Personal Loan and Business Loans experience will be preferred
• Collections experience in banks / large NBFCs is preferred