Job Title: ServiceNow Developer
Department: ITG CDF
Location: Chennai, India
Business Line / Function:
ITG is a group function within ISPL (established 2019) with sites in Mumbai, Chennai, and Bengaluru. The team partners with BNP Paribas business lines to deliver IT services, focusing on IT risk management, cybersecurity, and digital‑fraud prevention for the Group’s ~30 entities.

Position Overview
The ServiceNow Developer will design, configure, and maintain Risk‑IT cyber‑solutions on the ServiceNow platform (IRM, SecOps, CMDB, etc.). The role drives technical feasibility, translates business needs into robust ServiceNow implementations, and supports the Cybersecurity & Digital Fraud Department’s strategy to strengthen IT risk management and operational resilience across the bank.

Job Responsibilities

• Solution Design & Implementation
• Configure ServiceNow modules (IRM, SecOps, CMDB, Entity Management, Controls, Audit Management).
• Conduct feasibility and gap analyses; produce design proposals, macro‑estimations, and scripts.




• Translate user requirements from Product Owners into technical specifications, ensuring adherence to best‑practice standards.
• Development & Testing
• Develop and parameterize functional needs within ServiceNow IRM and SecOps.
• Write design documents, architecture diagrams, flow charts, and maintenance guides.
• Perform unit and integration testing; provide post‑production support and incident resolution.
• Collaboration & Governance
• Work with technical, functional, and security architects to align deliverables with architecture bodies (e.g., CVIT).
• Estimate effort and timelines; identify risks and dependencies.
• Propose optimization, fine‑tuning, and simplification of the application.

Contributing Responsibilities
• Mentor and coach team members on ServiceNow and security topics.
• Participate in recruitment activities for the ServiceNow team.
• Monitor application performance and optimize response times.
• Contribute to archi

📌 servicenow developer (Chennai)
🏢 BNP Paribas
📍 Chennai