Job Description: SAP MM Consultant – AMS / Support
Role Details
• Experience: 8–10 years
• Role Type: SAP MM Functional Consultant – AMS / Production Support

Position Overview
We are seeking an experienced SAP MM Consultant to support our client’s Application Management Services (AMS) operations.
The role involves production support, incident and change management, and ensuring stability of business-as-usual (BAU) operations. The consultant will work across procurement and inventory management processes, support integrations, and handle continuous improvements.
The ideal candidate will have robust functional expertise in procurement lifecycle, inventory management, PR/PO release strategies, workflows, and plant setup, along with experience in IDoc monitoring, middleware integrations (e.g., MuleSoft), and invoice automation solutions.
This role requires flexibility to work in a remote, shift-based AMS support model supporting global regions.

Key Responsibilities
1. Production Support & Incident Management




• Provide L2/L3 support for SAP MM processes including procurement and inventory management.
• Analyse, troubleshoot, and resolve incidents and service requests within defined SLAs.
• Perform Root Cause Analysis (RCA) and implement preventive measures.
• Monitor system health including background jobs, IDocs, and interface queues.
• Troubleshoot IDoc failures and middleware integration issues (e.g., MuleSoft).
• Support issues related to PR/PO release strategies and approval workflows.

2. Change & Enhancement Management
• Analyse and implement minor enhancements and configuration changes aligned with global templates.
• Maintain and enhance PR/PO release strategies and workflows.
• Support workflow updates including approval matrix and agent determination.
• Prepare Functional Specifications (FS) for RICEFW objects and coordinate with ABAP teams.
• Support transport management across DEV, QA, and PROD environments.

3. Business Process Support
Support end-to-end

📌 SAP MM Consultant – AMS (India)
🏢 Digihelic Solutions
📍 India