Zoetis is one of the largest manufacturers of Animal Health products and providers across the full continuum of care. The Zoetis Tech and Digital (ZTD) organization is reshaping to provide premier services and solutions to a fast paced, growing business. Growth is both organic and through a steady stream of acquisitions.
Manager, eCommerce will be responsible for delivery and will lead the eCommerce DevOps team consisting of internal as well as external Hybris development resources. This position will work closely with other ZTD functions including the SAP ERP Application Delivery and Operations, 3rd party Providers, IT Compliance, Infrastructure, and Project Management Office to help plan, define, execute, and operationalize current and enhanced system capabilities.
POSITION RESPONSIBILITIES
• Understand Zoetis digital strategy, eCommerce goals, operational process improvements, and technology needs.
• Work with ZTD peers and business counterparts for driving and managing e-commerce technical strategy and implementation for Zoetis.
• Provide information to IT and Business leadership regarding best practices, industry trends and business opportunities, as well as feedback on the overall performance of processes and tools.
• Key contributor for high level planning of project life cycles and activities.
• Collaborate with team to review and analyze project and enhancement requests to determine complexity, potential impacts of the changes, and provide resource/cost estimates.
• Understand key business controls and impacts of changes caused by functionality, technology changes and changing business needs.
• Ensure adherence to global development governance model.
• Ensure adherence for continuous monitoring and improvement of system performance.
• Enhance and maintain organizational quality indicators and ensure best practices are not violated.
• Train and transfer knowledge to other team members, users and stakeholders as required.
• Engage with the com