Senior Cloud Reliability Engineer
We are seeking a Senior Cloud Reliability Engineer with deep enterprise SaaS operations expertise to own the availability, reliability, security, and efficiency of our Multi-Cloud (AWS, GCP) production SaaS platform. The ideal candidate brings hands-on experience running highly available, large-scale Kubernetes-based control and data planes, a robust bias toward automation and AI-augmented operations, and a proven track record in production security, capacity management, and cloud-native data infrastructure.
Responsibilities
• Operate a high-scale, multi-cloud (AWS, GCP) SaaS platform — ensuring reliability, performance, and uptime for business-critical production workloads.
• Embed AI and Agentic workflows into SRE practice: leverage AI Ops platforms and LLM-powered autonomous agents for anomaly detection, automated triage, runbook execution, and incident summarization to reduce MTTR.
• Drive capacity planning and scaling operations — proactively model growth, right-size infrastructure,



and implement horizontal/vertical autoscaling strategies to support SaaS growth without reliability regression.
• Architect and operate Kubernetes controller frameworks governing both control plane and data plane services; define and enforce operational standards for cluster lifecycle, workload scheduling, autoscaling, and failover.
• Own operations of high-scale cloud-native databases and data infrastructure: PostgreSQL/RDS, DynamoDB, MySQL, Elasticsearch/OpenSearch, ElastiCache (Redis/Memcached) on AWS and GCP — including performance tuning, backup/recovery, and incident response.
• Lead incident response and blameless post-mortems for P0/P1 events; drive root cause analysis to permanent resolution and prevention — eliminating repeat incidents through systemic fixes, not workarounds.
• Define and enforce a culture of automation-first: identify and eliminate toil through self-healing systems, automated remediation pipelines, and infrastructure-as-c

📌 Senior Cloud Reliability Engineer (Thiruvananthapuram)
🏢 ThoughtSpot
📍 Thiruvananthapuram