Career Category
Supply Chain
Job Description
Senior Associate, OTC Product Execution
Global Supply Chain | Customer Experience & Order-to-Cash

Role Overview
We are seeking a highly motivated and detail-oriented Senior Associate, Order-to-Cash (OTC) Product Execution, to support and enhance critical Customer Experience & Order-to-Cash operations across the global supply chain landscape. This role plays a key part in ensuring operational excellence, business continuity, process standardization, system optimization, automation, and digital innovation across OTC processes.
The ideal candidate combines strong end-to-end OTC business process knowledge with digital systems expertise, process improvement capabilities, automation skills, stakeholder management, and a passion for continuous improvement. You will collaborate with cross-functional teams across Supply Chain, IS/Product Teams, Quality, Finance, and Commercial affiliates to support global operations, drive process excellence, identify automation opportunities, support business transitions,



and contribute to strategic digital transformation initiatives.
The successful candidate will help analyze current-state OTC processes, develop process documentation to identify operational inefficiencies and bottlenecks, and support the implementation of sustainable process improvements through automation, standardization, and digital enablement. Experience leveraging technology to simplify processes, reduce manual effort, and improve business outcomes will be highly valued.
This position offers an excellent opportunity to work in a highly cooperative global environment while contributing to transformational digital supply chain, process excellence, automation, and AI-enabled initiatives.

Key Responsibilities
Business Operations & Digital Product Execution Support
• Support SAP S/4 HANA transition activities including UAT/OQ testing, cutover, hypercare, stabilization, and business readiness activities.
• Provide operational

📌 Order-to-Cash Product Execution (Hyderabad)
🏢 AMGEN
📍 Hyderabad