Custom AI - Software Engineer III - Sales & Service - Customer

Same job available in 4 locations

Bengaluru, Karnataka, India

Chennai, Tamil Nadu, India

Hyderabad, Telangana, India

Pune, Maharashtra, India

Position Summary

Custom AI
Customer | S&S; | Senior Consultant

About the Role

Deloitte is seeking a Full Stack CRM Architect to own the design and delivery of components of custom, AI-augmented Customer Relationship Management platforms. This role sits between hands-on engineering and solution architecture: you will lead module- and feature-level design decisions, build critical parts of the platform yourself, and provide day-to-day technical direction to a small delivery pod.
You will partner closely with Managers and Senior Managers/Architects to translate the engagement's overall architectural vision into working software, while mentoring Consultants and helping instill Deloitte's engineering standards on the ground. This is a robust next step for engineers ready to move from building features to owning the design of the systems those features live in.




Key Responsibilities

1. Architecture & Solution Design (Module Ownership)
• Own the detailed design of specific modules or services within custom CRM platforms — including data models, API contracts, and front-end structures — in line with the overall architecture set by the Manager/Architect. May approve module-level design changes independently; changes affecting the overall architecture pattern require Architect/Manager sign-off.
• Architect and build full-stack features using modern frameworks (React, Angular, Next.js) for frontend and Node.js or Python/FastAPI for backend, with an eye toward scalability and maintainability.
• Apply and reinforce architecture governance standards and reusable microservice patterns within your workstream; identify where existing patterns should be extended.
• Contribute technical analysis to build vs. buy decisions, including prototyping and comparative evaluation of c

📌 Custom AI (Hyderabad)
🏢 Deloitte
📍 Hyderabad